Política de Privacidade

Informações que Coletamos

We collect various types of information to provide and improve our life coaching and goal-setting services. When you register on our platform, we gather your name, email address, phone number, and information about your personal objectives and coaching goals. We also collect usage data automatically, including your IP address, browser type, pages visited, and time spent on our website. Additionally, we use cookies and similar technologies to track your interaction with our content and enhance your user experience.

If you contact us directly, we may collect correspondence information including the messages you send, your inquiry details, and any attachments you provide. This helps us respond effectively to your questions and improve our services based on your feedback.

Como Usamos Suas Informações

We use the information we collect to deliver our coaching programmes, create personalized action plans, and send you motivation techniques tailored to your goals. Your data helps us track your progress, provide accountability frameworks, and improve your experience with our developmental programmes. We also use your information to send educational content, course updates, and relevant resources related to personal improvement and objective-setting strategies.

We may use your contact information to send administrative updates, security alerts, and customer service communications. With your consent, we share newsletters and promotional content about new coaching programmes and development courses available in Portugal. We never sell your personal information to third parties.

Seus Direitos

You have the right to access, correct, update, or delete your personal information at any time. You can request a copy of all data we hold about you in a portable format. If you believe your information is inaccurate, you have the right to request corrections. You also have the right to withdraw your consent for specific uses of your data, such as receiving marketing communications.

You may request that we restrict the processing of your information for specific purposes. Additionally, you have the right to lodge a complaint with the Portuguese Data Protection Authority (Comissão Nacional de Proteção de Dados) if you believe we have violated your privacy rights. To exercise any of these rights, contact us using the information provided below.

Cookies e Tecnologias de Rastreamento

We use cookies to enhance your browsing experience and understand how you interact with our platform. These small files are stored on your device and help us remember your preferences, maintain your session, and analyze website performance. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain until you delete them or they expire).

We also use similar technologies such as web beacons and pixels to track your activity. You can control cookie settings through your browser preferences and choose to disable them, though this may limit some website functionality. We respect your privacy choices and will not use tracking technologies without your knowledge or consent.

Segurança de Dados

We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. We use encryption technology, secure servers, and industry-standard protocols to safeguard your data. Our team follows strict data protection practices and regular security audits to identify and address potential vulnerabilities.

While we strive to maintain the highest security standards, no system is completely secure. We encourage you to use strong passwords, keep your login credentials confidential, and report any suspicious activity immediately. If we discover a data breach, we will notify affected users promptly and comply with all legal notification requirements.

Retenção de Dados

We retain your personal information only for as long as necessary to provide our coaching services and fulfill the purposes outlined in this policy. Typically, we keep account data for the duration of your active engagement with our programmes plus an additional period for legal compliance and dispute resolution. If you request deletion of your account, we will remove your information within 30 days, except where legal obligations require longer retention.

Usage data and cookies are generally retained for up to 12 months. If you withdraw consent for specific processing activities, we will cease that use immediately while maintaining records necessary for legal compliance.

Links Externos

Our website may contain links to external websites and resources. We are not responsible for the privacy practices of these third-party sites. We encourage you to review their privacy policies before providing any personal information. This policy applies only to information collected through our website and services.

Atualizações da Política

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by updating the “Last updated” date at the top of this page and, when appropriate, by sending you an email notification. Your continued use of our services after any modifications constitutes your acceptance of the updated policy.